Returns & Refund Policy

Thanks for shopping at thecafeina.com

Due to the nature of our business and the products we sell, coffee is perishable, so unfortunately we're unable to accept returns. No worries - we're happy to help in any way we can.  Please contact us directly at info@thecafeina.com if there was an error/issue with your order.

Your Order Cancellation Rights

You are entitled to cancel within 24 hours after placing an order without giving any reason for doing so. In order to exercise Your right of cancellation, You must inform us of your decision by means of a clear statement with your order number. You can inform us of your decision by:

• email: info@thecafeina.com
• phone number: 925-338-1858

We will reimburse you no later than 3-5 business days and use the same means of payment as you used for the order.

Damaged goods and returns

Please inspect your order package upon receipt and reach out to us immediately if your product package is damaged or if you receive the wrong order. We will follow up with you.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: info@thecafeina.com
• By phone number: 925-338-1858